Woodrock Care is a leading home care provider, with a dedicated team of Care Workers and Support Workers throughout the region.
We are registered with the Care Quality Commission (CQC) and we are systematically monitored and regulated for purpose of meeting the requirements of the Care Standards Act. Audits are conducted internally and regulated by the CQC.
Our service encompasses many facets of care ranging from short call visits to 24-hour care, Live in Care and Specialist Care. We also provide home care services with an array of care staff.
As a forward-thinking company, we continually aim for innovative approaches to delivering a high-quality service. Striving to make the extra effort, all of our staff undergo psychometric testing which helps our clients better understand the strengths and weaknesses of staff and make more informed decisions about hiring.
As a private company and not beholden to shareholders, we have greater flexibility to invest in our services, particularly in the critical areas of staff recruitment and retention and ongoing training. Our central domiciliary team ensure that we embrace and implement new initiatives and best practice.
We have strong organizational support, ensuring our care staff are freed up from administrative tasks and can concentrate on the key duties of delivering care. As a supplier to a number of local authorities and CCG's we have gained vast experience in delivering home and community support in many different types of care environments. We believe that this experience will be of significant added value to our customers.
Our mission is to bring compassionate, personalised care directly to your doorstep, and nationwide ensuring that you or your loved ones can enjoy the highest quality of life in the place you feel most comfortable and secure.
We offer short term and long term support with a trained and dedicated team of Care workers and Support Workers. Our range of services include:
24/7 support in the comfort of your own home with dedicated live-in carers
Flexible home care visits from 30 minutes to several hours daily
Specialized dementia support for men with trained care professionals
Waking nights and sleep-in care for overnight support and reassurance
Temporary relief for family carers with professional short-term support
Social interaction and emotional support to combat loneliness
Customer service and commitment to our clients is the driving force behind our organization. We strive to get it right, first time, every time.
Our key aims and objectives are to deliver exceptional service levels to all of our clients, to better understand their views and opinions on what constitutes outstanding service delivery from a care provider. Following this process, we conducted comprehensive staff workshops to establish a Service Charter that addresses the key points highlighted.
Our organizational strategy is to ensure we deliver on all of the points listed, in order to guarantee that our clients receive the exceptional level of service they deserve.
Discover how our commitment to quality and compassionate care can make a difference in your life or the life of your loved one.
Call us on +447498921975
Contact Us Today